Welcome to Model Collector Hub (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website modelcollectorhub.com or make a purchase from us.

Just as you trust us to provide high-performance RC components like 6s LiPo batteries and precision bearings, you can trust us to handle your personal data with the utmost care and security.

1. Information We Collect

We collect information that helps us provide you with the best possible shopping experience for your RC hobby needs:

  • Personal Identification Information: Name, email address, shipping address (like 160 Moore Avenue, Fort Worth, US 76107), and phone number when you create an account or make a purchase.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information. Note: we do not store full credit card numbers on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited on our site.
  • Usage Data: Information about how you use our website, products, and services, such as your preferences for 1/8 scale wings or brushless motors.
  • Communication Data: Records of correspondence if you contact us via [email protected].

2. How We Use Your Information

We use your information to enhance your experience and provide our services efficiently:

  • To process your orders for products like air filters or battery chargers and arrange shipping (globally, excluding some remote areas in Asia).
  • To communicate with you about orders, products, services, and promotional offers.
  • To improve our website, products, and customer service based on your feedback and usage patterns.
  • To prevent fraud and ensure the security of our website and transactions.
  • To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information. We may share your data with:

  • Payment Processors: Such as credit card companies and PayPal, to secure payment processing.
  • Shipping Partners: To deliver your orders, whether you’re purchasing 3s batteries or body reamers.
  • Service Providers: Companies that help us with website hosting, analytics, and marketing, under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers with advanced encryption protocols. We implement measures like:

  • SSL encryption during data transmission.
  • Regular security assessments and updates.
  • Limited access to personal information to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously work to maintain the highest standards, akin to the precision you expect from our .21+ nitro engines.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Restrict or object to the processing of your data.
  • Data portability – receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We respond to all requests within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality, such as adding items to your cart.
  • Analytical Cookies: Help us understand how users interact with our site, like which products (e.g., antenna tubes or car batteries) are most popular.
  • Marketing Cookies: Used to display relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

Email: [email protected]

Address: 160 Moore Avenue, Fort Worth, US 76107

Thank you for trusting Model Collector Hub with your RC passion and your privacy. We’re here to ensure your experience is as secure and satisfying as the performance of our premium products.