FAQ

What types of batteries do you offer?

We carry a comprehensive range of high-performance LiPo batteries to suit various needs, from 1s (3.7v) to 6s (22.2v), including advanced Si-Graphene options for increased power and longevity.

Do you have parts for both nitro and electric models?

Absolutely! Our inventory caters to all RC enthusiasts. We stock parts for nitro engines (like our .21 and .21+ engines) and a full range of brushless electric components, along with essential maintenance tools like body reamers and air filters.

I’m building a 1/8 scale model. Will you have the parts I need?

Yes! We have a dedicated category for 1/8 Scale Wings and a vast selection of precision parts for scale replicas and high-performance racers alike. Use our intuitive menu to browse by category.

How do I create an account?

You can create an account during the checkout process. Having an account allows you to track your orders, save your preferences, and check out faster in the future.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and JCB. We also accept PayPal for a secure and quick checkout experience.

Where do you ship from?

All orders are hand-packed and shipped from our warehouse located at 160 Moore Avenue, Fort Worth, TX 76107, USA.

What are my shipping options and costs?

We offer two reliable methods:
– Standard Shipping ($12.95): Shipped via DHL or FedEx. Estimated delivery is 10-15 business days after processing.
– Free Shipping: Available on orders over $50, shipped via EMS. Estimated delivery is 15-25 business days after processing.

Do you ship to my country?

We offer global delivery to most countries through our carrier partners (DHL, FedEx, and EMS). We are unable to ship to a few remote areas, primarily in Asia. Please proceed to checkout to confirm availability for your address.

How long does order processing take?

We take 1-2 business days to carefully pick, pack, and secure your order, especially delicate parts and batteries, ensuring they are ready for a safe journey.

Will I receive a tracking number?

Yes! As soon as your order leaves our warehouse, you will receive a confirmation email with a tracking number. You can use this to follow your package’s journey in real-time.

What is your return policy?

We stand behind our products. If you are not completely satisfied, we offer a hassle-free 15-day return policy from the date you receive your item. Please email us at [email protected] to initiate a return.

What if my product is damaged or faulty?

Your satisfaction is guaranteed. If anything arrives damaged or isn’t perfect, please contact our support team immediately at [email protected]. We will quickly resolve the issue for you.

I have a question that isn’t answered here. How can I contact you?

Our team of fellow RC enthusiasts is always happy to help! Reach out to us via email at [email protected]. We’re here to answer your questions about products, orders, or your next big project.